Stop Missing Calls with Our Services
In today’s world, it is important that you be available for your clients as often as possible. However, sometimes you are simply out of reach. Whether your office is closed for the day or you are not available to take a call for personal reasons, there are moments when you cannot take every phone call that comes through.
Ensure that you never miss a phone call again when you request the services of a professional operator. Our trained staff is available to perform service whenever you need us, 24 hours a day, 7 days a week, 365 days a year. We offer our virtual office options for medical doctors, insurance companies, and other locations dealing with sensitive information.
When you use our answering service, you can trust that we will have your needs covered at every hour. In addition to our continuous availability, our system has multiple backups in the event of a catastrophe. We have redundant phone lines in case there is an telephone outage, generators in case of a power outage, as well as additional servers should the computers go down. Our staff is trained periodically to seamlessly switch to the backup systems without an interruption in service. All your callers will notice is the professional operator taking a message.
Fully Customized Answering Service
Our operators take a brief and accurate message, including the caller’s name, contact information, and a brief reason for the call or service requested. For your convenience, we are happy to personalize and customize this call to fit your specific needs. Our operators can take any additional information per your request.
Once the call is complete, your message with be delivered in the method of your choosing. From texting to emailing, we use our state-of-the-art telecommunication equipment to ensure you receive information as soon as possible.
A Secure & Compliant Solution
Receptionists in the medical and insurance fields have access to an extensive amount of private information. At our company, we understand just how important it is to maintain privacy when performing our answering services. We are dedicated to keeping your information and your caller’s information secure, and our system is fully virus protected to prevent intrusions from occurring.
Turn to a team you can trust when you work with us for your virtual receptionist service. Our operators are fully trained to maintain HIPPA compliancy. Only administrative employees are allowed access to your account information.
Contact us in Las Vegas, Nevada, to request our answering service for your insurance company or medical facility. We are available around the clock for clients throughout the Southwest region of the United States.